Moving to the New Labra Experience in HubSpot

HubSpot is updating how connected apps appear within Deal records, which means the existing Labra cards will soon be retired. To maintain uninterrupted access, your HubSpot Admin will need to complete a one-time update by adding the new Labra card to your organization’s Default Deal view.

The new card provides a larger, more visible workspace for accessing Labra directly from each Deal record. Your existing HubSpot connection and settings will remain in place—there is no need to disconnect or reconnect your account.

Before You Begin

Make sure you:

• Are a HubSpot Super Admin or have permission to customize record views.
• Are signed in to the correct HubSpot account.
• Are updating the Default Deal view, not a personal view.
• Already have HubSpot connected to Labra.

➡️ Step 1. Open the Default Deal View

1. In HubSpot, open any Deal.
2. Click Customize in the right sidebar.
   
   
   Fig. 1
    
3. Select Default view.
   
   
   Fig. 2
    

➡️ Step 2. Create a Labra Tab

1. Click Create new tab.
   
   
   Fig. 3
    
2. Enter Labra as the tab name.
   
   
   Fig. 4
    
3. Click Done.

➡️ Step 3. Add the New Labra Card

1. Open the new Labra tab.
2. Click Add cards.
3. Search for Labra app card in the Card library.

4. Select the new Labra card and click Add card.
   
   
   Fig. 5

    

➡️ Step 4. Save Your Changes

1. Click Save and exit.
2. Open a Deal.
3. Select the Labra tab.
4. Confirm that the Labra card loads correctly.
   
    

➡️ Step 5. Migrate to the New HubSpot AppCard Experience

1. From the new Labra AppCard, click Migrate to new HubSpot app cards.
   
   
   Fig. 6
    
2. Allow approximately 2 minutes for the migration to complete.
3. Perform a hard refresh of your browser:
   • Mac: Command + Shift + R
   • Windows: Ctrl + Shift + R
4. Reopen your Deal and navigate back to the Labra AppCard.

Once the migration is complete, the legacy Labra cards will be removed from the right sidebar and the new Labra AppCard will be ready to use.


Fig. 7
 

Your existing HubSpot connection, mappings, and settings remain in place—you do not need to reconnect or reconfigure your integration.

➡️ Step 6. Notify Labra

Reply to your Labra contact once the new card has been added.