Salesforce package v2.17

Contents:

Marketplace Enhancements & Capabilities

Mapping Manager

Q1: What new marketplaces are supported in the Mapping Manager?

We’ve expanded Mapping Manager support to include:

Offer – GCP
Offer – Microsoft

✅ Note: Mapping Manager support for AWS already existed.

Q2: Is Mapping Manager now available for AWS Resale Authorizations?

Yes. We’ve added Mapping Manager support for Resale Authorization – AWS, helping users manage resale mappings more efficiently.

Product Search Enhancement

Q3: Can users search for products instead of selecting from dropdowns?

Yes. Users can now search for products while creating:

Offers
Resale Authorizations

This improves usability and speeds up product selection.

Offer Acceptance Status for Resale Authorizations

Q4: What’s new about status updates in resale authorizations?

Previously, resale status was marked Completed when an offer was created. Now, we’ve added better tracking to reflect Offer Acceptance by the reseller.

CPPO Start Date Enhancement

Q5: Can sellers control the start date in CPPO flows?

Yes. Sellers (ISVs) can now define a Maximum Allowed Start Date, preventing resellers from setting Future Dated Agreements (FDA) beyond that limit.

Offer Status Tracking in Salesforce

Q6: How are offer statuses tracked in Salesforce, and what do they mean?

Offer statuses in Salesforce now align directly with AWS Marketplace activity for both Private Offers and Resale Authorizations. Each status reflects a specific step in the offer lifecycle and is automatically updated based on real-time AWS data.

Draft – Offer created in Salesforce but not yet finalized or submitted to AWS.
Saved (optional) – Applies if your org has internal approval processes before submission.
Under Review / Approved (optional) – Internal workflow stages, not related to AWS.
Creation in Progress – Offer has been submitted and is being created in AWS Marketplace.
Viewed – The buyer has opened the offer in AWS.
Accepted – The buyer has accepted the offer in AWS. This is equivalent to "CPPO Accepted" in Resale flows.
Cancellation in Progress – Offer has been marked for cancellation and is awaiting AWS processing.
Canceled – Offer was successfully canceled in AWS.

These statuses provide visibility into offer progress and help ensure both sellers and resellers are aligned throughout the transaction process.

Co-Sell Enhancements

Q6: Is Mapping Manager available for Co-Sell?

Yes. Mapping Manager support is now extended to Microsoft Co-Sell, helping users efficiently manage and track co-sell mappings.

Q7: Can AWS Private Offers be linked to referrals?

Yes. Users can link AWS Private Offers to referrals during the referral launch. This is optional and gives more flexibility in the co-sell process.

Dashboard Enhancements

Q8: What is the new add-on matrix feature?

Users can now access an Add-on Matrix directly in the Salesforce dashboard for:

Offers
Referrals

Billing & Disbursement Data

Q9: Is billing and disbursement data now visible in Salesforce?

Yes. We’ve integrated all invoice and disbursement data into Salesforce.

Billing Data:

View all invoice-related data
Gain better visibility into revenue metrics

Disbursement Data:

Track disbursement details separately

Available Metrics:

Total Gross Revenue
Total Net Revenue
Total Disbursed Revenue
Total Undisbursed Revenue
Month-over-Month (MoM) Invoiced Revenue
Month-over-Month (MoM) Disbursement Trends

Enhanced Reporting:

Access detailed revenue and disbursement reports from the dashboard

Propensity to Buy (PTB)

Q10: What is Propensity to Buy (PTB)?

PTB is a machine learning-based scoring system that predicts which prospects are most likely to convert.

Q11: Why is PTB important?

It helps sales teams:

Focus on high-potential leads
Accelerate the sales cycle
Improve revenue outcomes

PTB also highlights co-sell opportunities with cloud providers such as AWS, GCP, and Microsoft.