In this article, you’ll find the key points to ensure your Professional Services product meets AWS Marketplace requirements.
As a seller on AWS Marketplace, you can offer professional services such as assessments, migrations, support, management, and training related to AWS services or Marketplace products. These offerings let you deliver tailored solutions that meet the specific needs of AWS Marketplace buyers.
Labra will handle the technical setup and publishing of your Professional Services listing in AWS Marketplace. To get started, you’ll only need to:
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Create your Labra account.
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Connect Labra to your AWS Marketplace account (granting us the required permissions).
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Provide listing details to your onboarding specialist using a form we’ll share with you.
The following guidelines explain what’s required for your listing to be approved by AWS.
✅ Prerequisites
Before moving forward, make sure you meet AWS’s baseline requirements:
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Active AWS Marketplace seller account: This includes completing seller registration with tax and banking information.
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Relevant Professional Services product: The service must either support an AWS service or at least one public AWS Marketplace product.
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Service category: Your offering should clearly fall into one of these categories:
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Assessments
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Implementation
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Managed Services
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Premium Support
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Training
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📋 Requirements for Professional Services Products
AWS Marketplace enforces specific standards for all listings to ensure trust and security.
➡️ Product Setup Guidelines
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Pricing: Pricing dimensions must reflect the actual services delivered and be billed through AWS Marketplace.
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Category: The product must be listed under one of the approved service categories above.
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Relevance: Services should support third-party software on AWS Marketplace or facilitate AWS Cloud adoption and management.
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Content & branding: Logos must not mislead customers, and all content must comply with the AWS Acceptable Use Policy.
➡️ Customer Information Guidelines
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Billing: All professional services are billed through AWS Marketplace.
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Payment data: Sellers cannot collect customer payment details directly (e.g., credit cards, bank info).
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Subscriber data: Customer information can only be used according to AWS Marketplace Terms and Conditions for Sellers.
➡️ Product Usage Guidelines
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Customer contact: Respond to customer inquiries within two business days.
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Support: Clearly define support options and response times on the fulfillment page.
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Product overview: Include value propositions, key features, documentation links, and clear pre- and post-purchase support terms.
➡️ Architecture Guidelines
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AWS alignment: Services must relate to AWS or public AWS Marketplace products, enhancing adoption or management.
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Secure provisioning: Use AWS Identity and Access Management (IAM) or AWS Security Token Service (STS).
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Documentation: Provide clear instructions for provisioning, IAM roles, or agent deployments.
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Cost notifications: Customers must be informed of any AWS infrastructure charges outside of their AWS Marketplace transaction.
🚀 Next Steps
Your onboarding specialist will share a form to capture all necessary assets and details. Labra will then handle the full creation and publishing process on AWS Marketplace.